Note: Due to the current coronavirus situation, delivery of orders may be delayed. Keep an eye on the tracking of your order to get the latest information on the delivery of your package.
When will my order arrive?
As soon as we receive your order, you will pack your sunglasses carefully to avoid any damage during delivery.
What time will my package arrive?
You would like to receive your sunglasses as soon as possible and this is perfectly normal. In the shipping confirmation, you will receive, you will find a track & trace code that will let you know when your package will arrive at your home. The track & trace code works as soon as your package is processed by the sorting center.
Distribution, rates, and delivery time
We ship all our orders by post or with UPS. If you order before 4:00 pm on weekdays, we guarantee that your order will be sent to UPS on the same day.
We charge the following amounts for shipping costs:
* Europe: Italy, Germany, Spain (excluding the Canary Islands), Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Luxembourg, Netherlands, Czech Republic, Hungary, Slovenia, Slovakia, Ireland, Latvia, Lithuania, Poland, Romania, Denmark, Portugal, Sweden, Greece, Malta
Important
Delivery costs are to be considered tax-free and are the responsibility of the buyer. There is no customs fee for direct shipments to the United States for orders under $800. For shipments to non-EU countries, customs duties and fees can be applied based on the regulations of the destination country of the goods.
Can I track my package?
As soon as your order is sent to UPS, you will receive an email confirmation. In this email, you will find a link to the track & trace of your order. You will be able to track your order and you will know exactly when it will arrive. Our orders are sent with acknowledgment of receipt. This means that you must sign a receipt when you receive the order.
What if I’m not home?
Missed the courier? No problem! They will call you to arrange a second pass the next day, or they will then return your package to the nearest pick-up point. Follow the steps on the notice of passage that will be deposited in your mailbox or by e-mail Delivery